Food information
Mise is a new home-cooking platform that connects restaurants, diners and their favorite dishes! Restaurants list their signature dishes on Mise as meal kits, and diners are able to order and cook them how they see fit! Sometimes delivery just doesn’t cut it!
Inside your Mise box will contain a recipe card and pre-cut, pre-portioned, restaurant-grade ingredients.
No cutting or chopping here! Each box contains 2 servings – meaning it’s always dinner for two, or cook one serving now and save the other for later!
That is sad and unfortunate. We know it can be very frustrating when certain ingredients are missing! We are so very sorry.
We’d like to make it right. Please email info@eatmise.com and let us know!
Orders are delivered through temperature controlled transit and thermal bags. Please pickup your order ASAP when it gets delivered for maximum freshness!
The included recipe card will let you know whether you should refrigerate or freeze your ingredients.
The included recipe card will let you know how long you’ll be able to store the ingredients.
Not yet…but if there’s enough demand, we definitely will. Let us know at info@eatmise.com!
Savings are determined by comparing the total cost of two servings of the same dish on DoorDash, inclusive of delivery & service fees. If the dish is unavailable on DoorDash, comparisons are done with Uber Eats & Grubhub. If the dish is unavailable on all three delivery services, then calculations are done assuming standard DoorDash fees.
Example comparison
The restaurant dishes and ingredients are exactly the same. We’re able to offer reduced pricing because of our batch delivery system, which cuts delivery costs significantly. This only works for uncooked ingredients that don’t require immediate delivery. In addition, our restaurants can offer better pricing on their dishes while still making a profit because we help them take advantage of underutilized real estate and labor costs during off hours. It’s a win-win!
Delivery information
We currently deliver to Manhattan under 90th Street! Unfortunately, we don’t deliver outside of Manhattan yet, but check back soon for the rest of Manhattan, Queens and Brooklyn!
Our delivery window is from 3:30-5:30pm – just in time to make dinner!
Sign into your account. Navigate to the ‘Orders’ tab and click ‘CANCEL ORDER’.
If you’re having more issues, please email info@eatmise.com and let us know your order number and name.
Please cancel by 11:59pm the day before your scheduled delivery day.
We are NOT able to cancel orders the day of delivery.
Sign into your account. Navigate to the ‘Orders’ tab and click ‘EDIT DATE’.
If you’re having more issues, please email info@eatmise.com and let us know your order number and name.
Please edit your date by 11:59pm the day before your scheduled delivery day.
We are NOT able to change the delivery date on the day of delivery.
As soon as possible! We’re trying to build out our infrastructure, but as you know Rome wasn’t built in a day. Sign up for our exclusive newsletter and be the first to find out! Have a favorite restaurant or dish you want to see on our menu? Let us know!
Subscribe & Save
- Every Sunday at 1pm, you will receive a text with a personalized kit recommendation from us at 917.993.5038.
- If you want the kit, do nothing! We’ll go ahead and order for you so you have one less thing to worry about.
- If you want a different kit, go into your account to select the kit you want.
- If you don’t want the kit, respond with SKIP, just one day before your delivery day.
- All orders will include Free Delivery.
- Nothing, it’s free. There is no upfront payment – it is pay-as-you-go. You also save money with Free Delivery and Special Pricing & Promos.
- Every week, we will send you a personalized kit recommendation in a price range based on your preferences (up to $25 per serving). You can always update your price preferences in your account or choose any kit for any price.
- Yes. You can cancel anytime by going to your account and clicking “Cancel Subscribe & Save”.
- We proudly work with our restaurant partners to offer you exciting complimentary perks that you can redeem by visiting the restaurant. Some examples include complimentary cocktails for two, complimentary appetizers for two, and more fun surprises!
- Example swag includes our exclusive EatMise t-shirts, EatMise cooking utensils, Mini Mise Kits, and more!
- Yes, you can always choose any kit you want by going into your account.
- Currently, Subscribe & Save is for one kit delivery of two servings per week.
- We’ll be offering a multi-kit weekly option soon. Let us know at info@eatmise.com and we’ll do our best to prioritize.
- Respond with MORE for three more personalized recommendations. If you don’t like what you see, you can easily override your selection in your account.
- Respond with DAY to change your delivery day. Or go into your account.
- If you’d like to make changes, just respond by 11:29pm the night before your delivery date.
- If you’d like to skip for the week, just respond with SKIP by 11:29pm the night before your delivery date.
- If you don’t like any of your recommendations, you can easily override your selection in your account.
- Go into your account and click “Cancel Subscribe & Save”.
- All eligible kits are highly-rated, popular kits under $25/serving (excluding desserts or specialty items). You can add additional filters or override your selection in your account.
- In your account, under the Subscribe & Save section, you can update preferences including delivery day, tip and price range. You can also see your next recommended dish with the option to manually override.
- We’re working on this! Let us know at info@eatmise.com and we’ll do our best to prioritize.
- We’re working on this! Let us know at info@eatmise.com and we’ll do our best to prioritize.
